Mountain Policies

Your safety on the mountain is our highest priority at Hesperus Ski Area. Because there are some risks inherent to snowsports, we encourage you to educate yourself about the risks, and to adhere to responsible skier/rider conduct. Hesperus Ski Patrol enforces skier safety on the mountain every day of the season.

They can also answer any questions about mountain safety policies.

Hesperus Ski Area’s mountain safety program includes safety education, awareness and enforcement. The program is built on “Your Responsibility Code”, the Ten Foot Rule, and the Colorado Ski Safety Act.

Know The Code—Your Responsibility Code

The National Ski Areas Association established “Your Responsibility Code” in 1966 as a code of ethics for all skiers on the mountain. The code reflects not only skier safety, but snowboarder and lift safety as well. Ultimately, safe skiing and snowboarding is each guest’s responsibility.

  1. Always stay in control and be able to stop or avoid objects.
  2. People ahead of you have the right of way.  It is your responsibility to avoid them.
  3. Do not stop where you obstruct the trail or are not visible from above.
  4. Whenever starting downhill or merging into a trail, yield to others.
  5. Always use devices to help prevent runaway equipment.
  6. Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
  7. Prior to using any lift, you must know how to load, ride, and unload safely.

The Ten-Foot Rule

In order to minimize on-mountain accidents and enhance safety for our guests, Hesperus skiers/riders must stay outside a 10-foot radius of any and all other skiers/riders while in their path of decent.

By staying at least 10 feet away from other skiers/riders, the chances of a collision are reduced dramatically. The Ten Foot Rule also promotes respect and courtesy toward people of all ages and abilities on the mountain.

Hesperus Ski Patrol enforces the Ten Foot Rule in high traffic areas so that everyone has a safe experience at Hesperus Ski Area.

Colorado Ski Safety Act

Recognizing risks that are inherent in the sport, The Colorado legislature passed the Colorado Ski Safety Act, which describes inherent risks of the sport and relative responsibilities of the skier and the ski area.

WARNING

Under Colorado law, a skier assumes the risk of any injury to person or property resulting from any of the inherent dangers and risks of skiing and may not recover from any ski area operator for any injury resulting from any of the inherent dangers and risks of skiing, including: changing weather conditions; existing and changing snow conditions; bare spots; rocks; stumps; trees; collisions with natural objects, man-made objects, or other skiers; variations in terrain; and the failure of skiers to ski within their own abilities.

The Ski Safety Act includes cliffs, extreme terrain, jumps and freestyle terrain as inherent dangers and risks of the sport.

View the entire Colorado Ski Safety Act

100 Day Guarantee

Get 100 days (or more!) of skiing on the Power Pass. If we don’t deliver, you will be offered a discount toward your 2021/2022 pass of 1% per day. It’s that simple! Total days of operation for the Resort Collective will be determined based on the resort with the longest operation schedule. For example, if Purgatory is open for 109 days but Pajarito is only open for 73, the Guarantee will be considered fulfilled based on Purgatory’s days of operation. Any partial days of operation will be included in total days of operation.

No refunds will be issued as part of this offer.

This offer does not guarantee snow conditions or quality and does not ensure lift operation and/or availability of terrain or access to resort facilities.

Privacy Policy

Ski-Hesperus.com is committed to protecting the personal privacy of visitors and guests using its Internet site.

Coverage

This privacy policy applies to the Ski-Hesperus.com domain web site, hereinafter referred to as The Site.

Definitions of Types of Information

Personally identifiable information is information or other data that may specifically identify an individual user. In order for you to access certain services and to purchase services that we offer via the Site(s), we require you to provide us with such Personal Information. Personal Information may include: (i) Contact Data (such as your name, mailing and e-mail addresses); (ii) Financial Data (such as your account or credit card number); and (iii) Demographic Data (such as your zip code, age and income). If you communicate with us by e-mail or otherwise complete online forms, surveys or contest entries, any information provided in such communication may be collected as Personal Information. Traffic Data shall not be considered personally identifiable information or Personal Information.

Traffic Data is information on a user’s patterns of access and usage of the sites. We automatically track and collect the following information when you visit our Site, including your: (i) IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser. Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site.
Collection and Use of Personally Identifiable Information

Registration

A user may access The Site’s website functionality without transmitting any Personal Information. In order to access certain other functionality, The Site may request the user provide personally identifiable information. At no time is the user under any obligation to provide Personal Information.
If the user does not wish to access such functionality, the user should not transmit the personally identifiable information.

Sharing Personally Identifiable Information with Third Parties

In order to optimize and improve the online experience for our guests, we may share your Personal Information with carefully selected companies with whom we have relationships. However, we will not share your personally identifiable information unless you have given us your consent to do so.  If you have previously opted-in, but now wish to remove yourself from these mailing lists, you may click the link on The Site entitled “Join Email” also located at: (http://echo3.bluehornet.com/phase2/survey1/survey.htm?cid=zywgsw) in order to change your preferences or opt-out of receiving emails from Hesperus Ski Area. We will modify your preference accordingly. Our partners who receive information from us have the right to use the data we provide them (sometimes, in connection with other information they may have gathered about you).

In certain special cases, we may disclose your personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with The Site rights, property or operations, or anyone else who could be harmed by such activities. We may also disclose your personally identifiable information when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case, administrative investigation or investigation conducted by Hesperus Ski Area. We shall have no obligation to inform you of our compliance with the law, including without limitation a response to a law enforcement request or a valid subpoena.

Traffic Data

When you use our site, we collect Traffic Data, even if you have not registered with The Site. We use this information to personalize your experience our website and generally to improve our services. We share this Traffic Data with selected corporate partners.

Cookies

A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your system or impair its functioning in any way. We use cookies to help us provide customizable services and to allow you to sign-in to our site. Cookies may also be used by The Site partners on co-branded Web pages, as explained below in “third party relationships,” so please be aware of this as you visit these Web pages. You can choose whether to accept cookies or not by changing the settings of your browser.
You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features will not work as intended.

Children/Family Filter

The Site is concerned about protecting the safety of the children who use our site. The Site is directed to a broad, general audience – complying with the terms of the Children’s Online Privacy Protection Act. As such, we will not knowingly collect personally identifiable information on users under the age of 13, without the consent of a parent to do so. Parents have the ability to control what, if any, Personal Information about their child may be disclosed to third parties, by regulating the actions and behavior of their children using the internet.

IP Addresses

An Internet protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your company’s local area network (LAN) or wide area network (WAN). Web servers – the powerful computers that provide web pages for viewing – automatically identify your computer by the IP address assigned to it during your session online.

The Site may collect IP addresses for purposes of system administration, to report user Traffic Data to our corporate partners (as explained above), and to audit the use of our site. We do not ordinarily link a user’s IP address to the Personal Information of that user, which means each user’s session will be logged, but the user remains anonymous to us. However, we can and will use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with our site’s Terms and Conditions of Use or terms of service, or to protect our service, site, or other users.
Under certain circumstances, IP addresses and/or domain names may be linked to personally identifiable information, when said information is stored in databases managed by Internet registrars or registries such as Network Solutions.

Third-Party Relationships

In order to optimize your experience on our sites, The Site maintains relationships with many corporate partners and service providers throughout the world. If you have any questions about whether certain information, content or services pertain to us, or are provided by one of our partners, please contact us at hesperus@mcp.ski.
Whenever you provide registration information on certain Web pages or for certain services provided in conjunction with third party partners, we want to be clear that some data you provide is shared with partners. You should make every effort to read the privacy policies provided by or in association with such third parties, and make an informed decision on your own whether or not to continue utilizing the services based upon the privacy policies posted on these Web pages, at your own discretion. However, we will make every effort to ensure that you have the ability to opt-out of the sharing of such data with partners.

Hesperus Ski Area carefully evaluates all parties that are authorized to use its brands and/or logos, and believes that all such sites have adopted acceptable privacy policies. Again, you should read these third party privacy policies, and make an informed decision on your own as to whether or not to continue based upon these sites’ privacy practices, at your own discretion. No third-party sites are covered by this Privacy Policy.

If you feel that a site using Hesperus Ski Area’s brand and/or logos has not posted an acceptable privacy policy, or is not following the privacy policy it has posted, please send us an email at hesperus@mcp.ski. If appropriate, we may forward complaints to the appropriate third parties and help you follow up to ensure that your concerns are adequately handled. Of course, if any of these third party companies does not have a privacy policy that is acceptable to you, you should refrain from providing information until your concerns have been satisfactorily addressed.
Security

The Site operates secure data networks protected by industry standard firewall, encryption and password protection. The Site has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur; we make every reasonable effort to prevent such unfortunate occurrences.

Terrain Parks

The terrain park at Hesperus Ski Area is a great place to take your skiing and snowboarding to the next level, but we always want to make sure our park riders are safe.

It is important to be mindful of your ability level and not take on anything too challenging. Our park is designed for skiers and riders to progressively learn how to handle different features.

Learn more about park safety at terrainparksafety.org.

Some resorts designate features as small, medium and large. Be aware these ratings are determined by size, not degree of difficulty, and are relative only to that resort. Freestyle Terrain use, like all skiing and riding, exposes the user to the risk of serious injury. Prior to using freestyle terrain, it is the user’s responsibility to become familiar with all instructions and posted warnings and to follow Your Responsibility Code and PARK SMART.

Service Dog Policy

The law* defines a Service Animal as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.

NOT service animals are those animals whose sole purpose is to provide emotional support, well-being, comfort, or companionship or to serve a crime deterrent.

Individuals with disabilities are permitted to be accompanied by their service dog in all public areas of the Resort. However, in the interest of safety, service animals will not be allowed on chair lifts or in ski terrain, including tubing hills, or on any ride or attraction that is not equipped or designed for accessibility to service animals. If you require a service animal that is restricted from an area or activity, the Resort will make reasonable accommodations as long as requirements for safe operations are met. Guests will be asked to provide the Resort with a minimum of 72 hours advance notice regarding accommodations needed for service animals.

The Resort will not discriminate against individuals with disabilities who use service animals if the task or work performed by the service animal are directly related to the individual’s disability.  All service dogs must meet current ADA guidelines to include, but not be limited to: remaining under the direct control of the user at all times; be house broken; and be trained and utilized for a specific disability approved by ADA regulations. A service animal shall have a harness, leash, or other tether, unless either the handler is unable because of a disability to use a harness, leash, or other tether, or the use of a harness, leash, or other tether would interfere with the service animal’s safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler’s control (e.g., voice control, signals, or other effective means).

Where it is not obvious that a dog is a service dog, Authorized personnel may inquire as to the following: 1) if the animal is required because of a disability and (2) what work or task the animal has been trained to perform.

Authorized personnel will request that a service dog be removed from the premises if: (1) The animal is out of control and the animal’s handler does not take immediate effective action to control it; or (2) The animal is not housebroken. If the service animal is removed, the Resort will make all reasonable efforts to accommodate the individual with a disability despite the absence of the service dog.

Adaptive Sports offers as specialized adaptive skiing/snowboarding program. Professionally trained instructors work with a range of disabilities. Due to the specialty of this program, a reservation is strictly required at least two weeks prior to your visit. For more information please call 970-259-0374 or email info@asadurango.com

It is the Resort’s objective, for everyone to have a safe and enjoyable time while visiting the ski area.
* 28 C.F.R. Part 35.136 which also applies under 42 U.S.C. section794

Drones

Due to safety and privacy concerns, Hesperus Ski Area prohibits the operation or use on or above Resort property of unmanned aerial systems, or drones, by the general public—including model aircraft by recreational users and hobbyists—without prior written authorization from Hesperus Ski Area.

This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the boundaries. This prohibition extends to any devices launched or operated from Resort property, as well as any launched from public or private property outside of the Resort boundaries.

View the full policy

Tips From Ski Patrol

  • Drink plenty of non-alcoholic liquids. Your body’s tendency to dehydrate is greater at higher altitudes.
  • Ultra-Violet rays are more severe at higher elevations.  Protect your skin from the effects of the sun and keep in mind that the snow reflects the sun’s rays.  Wear sunscreen rated at least 30 SPF or higher.
  • Wear eye protection such as sunglasses or goggles. These should filter both UVA and UVB rays and be rated at 90%.  Eyes can sunburn just like your skin.
  • Packed snow can be abrasive. We highly recommend wearing garments that cover your hands, arms and legs completely.
  • Be prepared for quickly changing weather conditions. Dress in layers with your outer layer of clothing being of a water repellent fabric.
  • Wear or carry a ski hat with you. Sixty percent of all body heat is lost out of the top of your head.
  • On especially cold days, be aware of the potential for frost-bite. Drink warm fluids and take breaks often.

Kids in backpacks

NO CHILDREN IN BACKPACKS ALLOWED

To ensure safety, children riding lifts at Hesperus Ski Area must be able to load, ride, and unload the lift without being carried. Children in backpacks are not allowed on any lifts or ski trails at Hesperus Ski Area.

Contact Us

If you have questions about this privacy policy or the practices of this site, please contact:
Hesperus Ski Area Attn: Website Manager 2615 Main Avenue Durango, CO 81301
(970) 385-8901
www.ski-hesperus.com
hesperus@mcp.ski

The Site reserves the right to change this Privacy Policy at any time. All changes will be posted to this page, and we will use commercially reasonable efforts to notify you of any significant changes to this privacy policy. However, it is your responsibility to check this site for any such updates as you will be bound by them should you choose to visit our site(s).