Q: When and where can I pick up my pass?
A: Please check back for details!
Q: I’d like to talk with someone about my season pass. Who should I contact?
A: Please email firstname.lastname@example.org.
Q: Where can I buy my season pass online?
A. Right here.
Q: Will I be able to use the same photo as last year?
A: Anyone 17 or younger will need a new photo every year. Anyone ages 18 and older can use their old pass as long as it is a passport-like photo and meets our photo criteria.
Q: What’s the season pass payment plan?
A: Our payment plan is available on every pass. When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 30th of each month. By November 30, 2021, your pass is paid in full.
You can use your pass anytime while you’re still paying for it. Plus, when you choose Power Pass, you get to enjoy summer privileges even while you’re paying for your pass. Learn more about the payment plan.
Q: Is my season pass refundable?
A: Season Passes are non-refundable unless the Season Pass Refund Option is selected at time of purchase. Read details here.
Q: What are the age definitions for each pass?
A: See age breakdowns here. Age is how old a guest is at the time of purchase.
Q: What benefits come on my season pass?
A: It depends on which pass your purchase. Pass benefits are summarized on the season passes page.
Questions? Please email email@example.com.