Season Pass FAQ’s

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The 2020/2021 Power Pass is the most powerful pass in the Southwest. With unlimited winter access to more than 4,000 acres in Colorado, Arizona, Utah and New Mexico plus year-round access to the country’s only year-round lift-served mountain bike park, this pass not only delivers your home mountain but your weekend trips, too. Have questions? Check out our season pass FAQ’s below:

Q: When and where can I pick up my pass?
A: Please check back for details!

Q: I’d like to talk with someone about my season pass. Who should I contact?
A: Please email

Q: Where can I buy my season pass online?
A. Right here.

Q: Where can I buy Power Packs and multi-day products?
A: Right here.

Q: Will I be able to use the same photo as last year?
A: Anyone 17 or younger will need a new photo every year.  Anyone ages 18 and older can use their old pass as long as it is a passport-like photo and meets our photo criteria.  

Q: What’s the season pass payment plan?
A: Our no-interest payment plan is available on every pass. When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 30th of each month. By November 30, 2020, your pass is paid in full. 

You can use your pass anytime while you’re still paying for it. Plus, when you choose Power Pass, you get to enjoy summer privileges even while you’re paying for your pass. Learn more about the payment plan.

Q: Is my season pass refundable?
A: Season Passes are non-refundable unless the Season Pass Refund Option is selected at time of purchase. Read details here.

Q: What are the age definitions for each pass?
A: See age breakdowns here. Age is how old a guest is at the time of purchase.

Q: What benefits come on my season pass?
A: It depends on which pass your purchase. Pass benefits are summarized on the season passes page. 

Questions? Please email

View 2020/2021 Season Passes

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